Terms of Services

GENERAL

These Terms and Conditions ("Agreement") governs the use of the service ("CastleReady.com") that are made available by “First Link Business Services and Solutions DMCC”. These Terms and Conditions represent the whole agreement and understanding between “CastleReady.com” and the individual or entity who subscribes to our service ("Subscriber" or "you" or "End-User" or "client").

“CastleReady.com” having their registered office at Jumeirah Lake Towers, Jumeirah Bay X3, Dubai, UAE.

By using or accessing the Site or the Services; or paying for self or someone else to use or access the Site or the Services, you agree to the terms and conditions set forth below (the “Terms”). If you do not agree with these Terms, you should not use our service.

SERVICE FEES / PAYMENTS / INVOICES

All payment invoices are generated 10 days before payment is due. Failure to pay by the due date will resort in suspended and ultimately terminate services. CastleReady.com reserves the right to terminate your service at any point after your invoice is overdue, and will not be responsible for any data loss due to termination. Castlready.com offers a seven days’ time period for late payment. Price change will be effectively effect on your next renewal.

REGISTRATION AND IDENTITY PROTECTION

To use the Services, you will need to register on the Site and obtain an account, username and password. When you register, the information you provide to us during the registration process will help us in offering content, customer service, and network management. You are solely responsible for maintaining the confidentiality of your account(s), username(s) and password(s) (collectively, the “Account”) and for all activities and liabilities associated with or occurring under your Account. You must notify us immediately of any unauthorized use of your Account and any other breach of security, and (b) ensure that you exit / logout from your Account at the end of each session.

TERMINATION

“CastleReady.com” may terminate your Service under the following circumstances, Non-payment of fees. You are in breach of any term or condition of this Agreement. Your use of the Service disrupts “CastleReady.com” business operations or affects any other party. All Subscriber data is removed from “CastleReady.com” servers for such terminations. Any threat of legal action against CastleReady.com will result in immediate account and service termination. End-User should not use any abuse or improper contents or images. End-User or Client may not distribute copies of the castelready.com to third parties. End-User or Client may not rent, lease the CastleReady.com to any third party.

DATA PRIVACY

All data entered into the PRODUCT (CastleReady.com) by any end-user remains the property of end-user. CastleReady.com confirms that all data entered into the PRODUCT (CastleReady.com) will be treated with the almost confidentiality and under no circumstances can that data be accessed by any person other than end-user. The data can be shared to third party (advertisement sites dubizzle, property finder, Bayut, etc…) only permitted by end-user. Any delay in publishing your properties in third party sites will be solely responsible by advertising sites.

CastleReady.com allows you to send your properties to any subscribers, end users via Email & SMS. CastleReady does not allow sending to email lists that are purchased, rented, or acquired from 3rd party sources without explicit permission granted from the recipient. Read more our Email Disclaimer carefully.

EMAIL DISCLAIMER

As an Email Service Provider striving to ensure the highest level of deliverability, CastleReady does not allow sending to email lists that are purchased, rented, or acquired from 3rd party sources without explicit permission granted from the recipient. Why is this? The reason is to benefit both our business and your own.

Why you should care:

Purchased lists are almost always poor in quality. They are plagued with old addresses, and often have Spam Traps or Honeypots in the lists. Sending to a list of poor quality will ultimately result in only a fraction of your emails being delivered successfully to the inbox, with even a smaller fraction actually being opened by your disinterested recipients. We say disinterested recipients because these recipients have not explicitly opted into your emails when you use a purchased list. Furthermore, sending to Spam Traps or Honeypots and addresses that mark your mail as spam hurts your sending reputation, and decrease in your future email deliverability. ISP's or blacklist services take action and refuse to deliver your email and further decrease your deliverability. It may take months, even years, to recover your sending reputation.

Sending to purchased lists gives your business a bad reputation. If you were to receive someone else's emails without ever having heard of or signed up for their products and/or services, wouldn't you be a little bit peeved? Nowadays, everybody has a lot to keep track of especially concerning email and other forms of electronic communication. Extra unsolicited email is just a nuisance. Shoving your business advertisements down the throats of unassuming recipients is an excellent way to have your business labeled as disrespectful and unprofessional. You will certainly have a hard time growing your business with this kind of reputation. The optimal way to grow your business via email is to build a community of people that have explicitly expressed interest in your service and/or product by submitting their contact email voluntarily.

Why we care:

We care about your business. As part of our general mission to make email better, we want you and your business to succeed by maximizing the effectiveness of the emails that you trust us to deliver.

Our reputation suffers with yours. As we provide the IP space for your email to be sent on, your sending has a direct impact on our industry reputation. When your email is sent with negative results, we are burdened with a poor reputation as well. We strive to maintain excellent relationships with ISPs and other partners in the email industry in order to provide you the best email deliverability possible. A big part of ensuring that this privilege continues is having high standards and firm requirements for the quality of email that we allow to be sent with our system. Ultimately, sending to purchased lists hurts your deliverability, our reputation, and with it, the deliverability and reputation of other CastleReady users.

Please note:

If your reputation goes poor, email account will be suspended.

WARRANTY DISCLAIMER

The company content, the site, the services and each portion thereof are provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to applicable law, we disclaim all warranties, express or implied, with respect to the site, the company content, the services and each portion thereof, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. We do not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the company content, the site, the services, each portion thereof or any third party sites.

Entire Agreement

You may only access the Site and use the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. The terms and conditions may be changed and/or altered by “CastleReady.com” from time to time at its sole discretion.